{"id":4356,"date":"2023-10-11T22:30:03","date_gmt":"2023-10-11T20:30:03","guid":{"rendered":"https:\/\/www.gry-offline.pl\/en\/?page_id=4356"},"modified":"2025-02-14T10:31:15","modified_gmt":"2025-02-14T09:31:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/gry-offline.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\r\n

Frequently Asked Questions (FAQ)<\/strong><\/h3>\r\n

1) When will I receive my order after purchase?<\/strong><\/h4>\r\n

For instant online payments, your order is sent automatically<\/strong> and delivered immediately<\/strong>.
For traditional bank transfers<\/strong>, delivery time depends on the bank and can take a few hours to the next business day<\/strong>.<\/p>\r\n

2) What does it mean that an account\/game is “offline”?<\/strong><\/h4>\r\n

An offline account or game<\/strong> means you get the full version<\/strong> of the game but without multiplayer mode<\/strong> or online play. You can still enjoy campaigns, story modes, and all other single-player features<\/strong>.<\/p>\r\n

3) If the account is shared, will I have my own game progress?<\/strong><\/h4>\r\n

Yes! Even though accounts are shared<\/strong>, each customer has their own personal game save<\/strong>. This is ensured by disabling cloud saves<\/strong>, so your progress is stored locally on your device<\/strong>.<\/p>\r\n

4) Can I install all available updates for the game?<\/strong><\/h4>\r\n

Yes, you can install all game updates<\/strong>, ensuring you stay up to date with new features and expansions<\/strong>.<\/p>\r\n

5) I\u2019ve been waiting 2-3 days for my order, but I haven\u2019t received anything. Why?<\/strong><\/h4>\r\n

If you paid for your order but haven\u2019t received it within 2-3 days<\/strong>, it\u2019s likely that the email address<\/strong> provided was incorrect.
Please contact us with your order number<\/strong>, and we will correct the issue and resend your order.<\/p>\r\n

6) What warranty do you offer for the account? What happens if the account details change?<\/strong><\/h4>\r\n

Our accounts come with a minimum 365-day warranty<\/strong>, ensuring you have access to your purchased game for at least one year<\/strong>.
If account details change, we will provide new credentials or a replacement account<\/strong>. Your order number<\/strong> is required for warranty claims.<\/p>\r\n

7) Are the accounts protected with login codes? If so, how long does it take to receive a code?<\/strong><\/h4>\r\n

Yes, our accounts are secured with login codes<\/strong> (Steam Guard, EA App, Epic Games, and Ubisoft codes<\/strong>).
However, we use an automated system<\/strong>, allowing you to receive your login code instantly<\/strong> and access your account at any time.<\/p>\r\n

8) I purchased an Xbox version but didn\u2019t receive any login details.<\/strong><\/h4>\r\n

For Xbox purchases<\/strong>, we use an automated activation system<\/strong> that delivers an activation link<\/strong> instead of login credentials.
This unique system ensures that only our customers<\/strong> receive access, preventing account overload and prohibiting resale or distribution to third parties<\/strong>.<\/p>\r\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions (FAQ) 1) When will I receive my order after purchase? For instant online payments, your order is sent automatically and delivered immediately.For traditional bank transfers, delivery time depends on the bank and can take a few hours to the next business day. 2) What does it mean that an account\/game is “offline”?<\/p>\n

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